Phone trouble! Had to reset. Locked out! I wasted so much time online trying to resolve issue and shop assistants at Optus advised option to set up and pay for a new plan! Went to Click on Central and with their advice was able to resolve problem immediately without any additional cost. If you have ANY phone issues see them first!! Thank you so very much Click on Central.
Click on central computers. Way overpriced!! If I knew it was going to cost that much I would have bought a new laptop. I also had to call them Monday afternoon after they promised it would be ready by Monday morning. Next time I'll try another business. Once bitten with this lot. AND after all that my laptop performs no different to when I took it in. $135 totally wasted. The actual problem was my internet provider so if they bothered to turn it on when I arrived they might have known this immediately instead of taking my $ for no reason.
Read positive reviews for this business so decided to give them a go as I needed my mobile screen replaced. Originally told it would take one hour tops but would need to order in the screen, unless I wanted to go for a gold screen as had this in stock and keen to get rid of it. Declined offer of gold screen even at $50 less as not interested. Advised they would be able to do it on Wednesday. Rang Wednesday to book only to be told the part had been delayed and wouldn't be in until Friday and again offered gold screen which I had already declined. Rang Saturday to book to come in and was advised part has not been ordered as needed to be paid for in advance. I told the guy this had not been mentioned until now. AGAIN offered the gold screen and AGAIN declined it. Cancelled the order and told them not to worry about it as I had decided I would go somewhere else that is more organised and more up front. Only reason giving two stars and not one is because staff were polite despite the confusion. I don't recommend Click on Central. Parts ordering and client communication is poor.Happy to report after renegotiations and a generous discount from Click on Central repairs were completed on my phone. Staff were helpful and polite and I am impressed by the professional manner in which my complaint was dealt with. Thank you to the team at Click on Central for your consideration and your professionalism.
I highly recommend the team at Click On Central. Thank you to Hayden for being so patient and understanding when explaining the issue with my phone and his recommended solution. Their knowledge of technology and customer service was second to none.
Awesome service! Hayden and all the boys there really are amazing! Their knowledge and customer service was great! Thank you!
Click On Central is an Australian Electronics Store based in Yeppoon, Queensland. Click On Central is located at Yeppoon Central Shopping Centre, 21/42 Park Street, Yeppoon QLD 4703, Australia.
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